Training

Training is a key aspect to ensure user acceptance and a successful rollout of mobile applications. PSI Mobile provides -

• Dedicated onsite training on the software, hardware, platform and business logic
• Training Seminars
• Hardcopy material in the form of manuals, user guides, getting started guides and FAQs
• Train-the-Trainer seminars

Support

• Full call-centre functionality
• Mobile helpdesk for remote support and trouble ticket visibility
• Full compliance and exception reporting
• Migration and remote update planning and execution

Project Management

Our Team of experienced project managers work with you to clearly understand how your field users work today and with the Head office teams to understand business needs behind your operational processes. The result is a mobile solution that delivers immediate business value and ROI to your organisation. Here are just some of the services our project managers provide:

• Control of the project schedule
• Oversight of the entire software development life cycle
• Ongoing software support
• Facilitate the entire implementation schedule